FAQs
Who – What – Where – How – Why?
We’re glad you asked. You can find our i-create products exclusively at Bunnings stores across Australia and our online store. Wherever you are in Australia, creativity is just a click away.
But we’re not stopping there! We’re actively working on expanding our reach to bring i-create products to more creative minds. We’re preparing to partner with other retailers and other online businesses to cater for sales in New Zealand and internationally.
Stay tuned – exciting things are on the horizon!
Product FAQ’s
I-Create tools are ideal for kids aged 4 and up, and that includes the big kids – parents!
Whether you’re crafting independently, teaming up with friends, or enjoying a collaborative building session with family, our tools are designed to bring out the builder in everyone. From solo projects to group creations, i-create makes every crafting adventure fun and engaging for all ages.
General Recommendations:
- Children aged 4+ can build with the assistance of an adult
- Children aged 6+ can build independently
3 and Under
Not quite there yet. Just a little bit more growing and they’ll be ready to join the big kids creating amazing things with i-create. Building is just around the corner!
SHIPPING
Delivery to Australia
Standard shipping orders are dispatched from Melbourne within 2 business days and generally arrive between 2-5 days from dispatch.
Express Post – Orders placed before 1pm will be dispatched same day and delivered the next day express.
Please note: Shipping times are estimates only. Once your parcel has shipped it becomes the responsibility of the courier or postal service.
We’re sorry to hear that! Sometimes, despite our best efforts, things don’t go exactly as planned. Whether your order hasn’t arrived, you received the wrong items, or something was damaged or missing, we’re here to help.
We know that a little human error can sneak in every now and then, but don’t worry – we’re committed to making it right. Please visit our Order Support page where you can track your order, return or cancel an order, or report an issues. Simply fill in the details, and our support team will get back to you as soon as possible to sort everything out.
Thank you for your understanding, and we’ll do everything we can to resolve the issue quickly so you can get back to creating!
We believe in the power of questions to fuel your creativity.
If you have a question we haven’t answered yet, don’t be shy – reach out! We’re always here to help, inspire, and feed your curiosity.